Official Documents

Privacy Policy 7qk —
Our Commitment Protecting Your Data

At 7qk, your privacy is not merely a legal obligation — it is a core value we uphold. This document clearly explains how we collect, use, and protect your personal information.

Last Updated: 1 January 2026
256-bit
SSL Encryption
0
Sale of Data to Third Parties
24/7
Security Monitoring
PDPA
Full Compliance
1

Introduction & Scope of This Privacy Policy

Welcome to the Privacy Policy page 7qk. We understand that your trust is our most valuable asset. That is why we take every measure seriously to ensure that all personal information you share with us is handled with full respect, transparency, and the highest level of security.

This Privacy Policy describes our practices regarding the collection, processing, storage, and disclosure of personal data of 7qk platform users. It applies to all users who access our website at 7qk.best, whether via web browser or mobile app.

By registering an account or continuing to use our platform, you confirm that you have read and fully understood this Privacy Policy, and agree to the way we handle your personal data as described herein.

Scope of Application: This Policy applies to all registered users as well as visitors browsing the 7qk website. If you are under 18 years of age, please stop using this platform immediately.

2

Types of Personal Data We Collect

7qk collects only the data genuinely required to provide you with a secure, seamless, and relevant service. We do not collect excessive or irrelevant information beyond what is needed to operate our platform.

Data You Provide Directly

  • Registration Information: Full name, date of birth, phone number, email address, and encrypted password.
  • Identity Verification (KYC): A copy of your national identity card (MyKad), passport, or other official identification document for account verification purposes.
  • Financial Information: Bank account number, account holder name, and e-wallet details you registered for deposit and withdrawal processing.
  • Communications: The content of messages you send to our customer support team via live chat or email.

Automatically Collected Data

  • Technical Data: IP address, web browser type and version, operating system, screen resolution, and device data.
  • Usage Data: Pages visited, session duration, games played, total bets placed, and transaction records.
  • Location Data: General location based on IP address for geographical compliance purposes.
  • Cookies & Tracking Technologies: Session data, preference cookies, and unique device identifiers.
Data Category Example Collection Method
Identity Name, MyKad, date of birth Registration form / KYC
Contact Email, phone number Registration form
Financial Bank account, e-wallet Payment form
Technical IP, device, browser Automatically during use
Transactions Wagering history, deposits Platform system
3

Purpose of Using Your Personal Data

Every piece of information we collect is used for a clear and legitimate purpose. We will not use your data for any unrelated purpose without obtaining your consent first.

  • Account Management: To create, manage, and maintain your user account so that all platform features are fully accessible.
  • Identity Verification: A mandatory KYC (Know Your Customer) process carried out to ensure platform security and meet regulatory requirements.
  • Financial Processing: Facilitating fast deposit and withdrawal transactions and ensuring funds reach the right party.
  • Platform Security: Detecting and preventing fraud, hacking, multi-account use, and any suspicious activity.
  • Customer Support: Enables our team to assist you more effectively when you reach out with any inquiries or complaints.
  • Product Improvement: Analyzing usage patterns to improve the design, performance, and features of the 7qk platform.
  • Promotional Communications: Sending you relevant information on the latest offers, bonuses, and promotions — with the option to unsubscribe at any time.
  • Legal Compliance: Fulfilling legal obligations, including reporting suspected activities to the relevant authorities when required.

Data Minimisation Principle: 7qk adheres to the principle of data minimisation — we collect only what is truly necessary and nothing more. This is our commitment to your privacy.

4

Data Sharing with Third Parties

7qk never sells your personal data to any third party for marketing or other commercial purposes. However, there are limited situations where we need to share certain information with trusted parties to enable the platform to operate properly.

Parties That May Receive Your Data

  • Payment Providers: Approved FPX service providers, card processors, and e-wallet operators that facilitate your financial transactions. They only receive the data necessary to process your payments.
  • Game Providers: Third-party game software providers that operate games within the 7qk platform. Data sharing is limited to the game session information required.
  • Technology Service Providers: Hosting companies, CDN providers, security monitoring, and IT infrastructure partners that help us maintain platform performance and security.
  • Regulatory Authority: Government agencies or regulatory bodies with lawful jurisdiction to request specific information as required by law.
  • Professional Advisors: Lawyers, accountants, or auditors subject to strict confidentiality obligations.

Key Guarantee: All third parties that receive your data are required to sign a data protection agreement and may only use that information for the specified purposes. We continuously monitor their compliance.

5

Data Security Measures

The security of your data is the top priority for 7qk. We consistently invest in the latest security technologies and procedures to ensure your information is always protected against unauthorized access, loss, or misuse.

  • 256-bit SSL Encryption: All data transmitted between your browser and the 7qk server is encrypted using TLS 1.3 with AES-256 encryption — the same standard used by leading banks worldwide.
  • Encrypted Passwords: Your password is never stored in plain text. We use the secure bcrypt hashing algorithm with a unique salt for each user.
  • Two-Factor Authentication (2FA): We provide two-factor authentication as an additional security layer to protect access to your account.
  • Real-Time Monitoring: Our automated monitoring system operates 24/7 to detect any suspicious or unusual activity on your account.
  • Secure Servers: Your data is stored in certified data centres equipped with physical access controls, automated backup systems, and DDoS protection.
  • Restricted Employee Access: Only 7qk employees who require access to your data to perform their duties are permitted — based on the "least privilege" principle.

Regular Security Audits: The 7qk platform undergoes periodic independent security audits by accredited third parties to ensure our security standards remain current and meet the latest industry benchmarks.

6

Cookies, Tracking Technologies & Your Choices

Like most online platforms, 7qk uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and help us understand how the platform is used.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, session security, and language preference memory. Cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how you use the platform — most frequently visited pages and time spent — to help us improve the user experience.
  • Functional Cookies: Remembering your preferences such as language, display settings, and login details so you do not need to re-enter them each time.
  • Analytics Cookies: Helps us analyze traffic and usage patterns in aggregate for continuous platform improvement.

Managing Your Cookie Preferences

You can manage or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect certain functions of the 7qk platform. Most modern browsers allow you to control cookies via the Settings → Privacy & Security menu.

7

Your Rights as a User

As a 7qk user, you have clear rights over your personal data. We fully respect these rights and make it easy for you to exercise them without any unnecessary barriers.

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

If any of your data is inaccurate or outdated, you have the right to request that we correct it promptly.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal record-keeping obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes or certain other purposes at any time.

Right to Restriction

You may request that we restrict the processing of your data under certain circumstances while a query or complaint is being resolved.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

How to Exercise Your Rights: To exercise any of the above rights, contact our privacy team by email at [email protected]. We will process your request within 30 business days.

8

Data Retention Period

7qk does not retain your personal data longer than necessary. Retention periods are determined based on operational requirements, legal obligations, and the legitimate interests of the platform.

  • Active Account Data: Retained for the duration your account remains active and for a reasonable period after closure for customer service and dispute resolution purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with applicable financial and tax legislation in Malaysia.
  • KYC Documents: Retained for 5 years from the date of verification or account closure, whichever is later, in accordance with regulatory requirements.
  • Communication Logs: Customer support logs are retained for 2 years for service quality and dispute resolution purposes.
  • Anonymised Analytics Data: Anonymised usage data may be retained indefinitely for long-term product improvement purposes.

Once the retention period expires, your data will be securely deleted using irreversible deletion methods, or converted into an anonymised format that cannot be linked to any individual.

9

Changes to This Privacy Policy

7qk reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other operational reasons. We are committed to notifying you of any significant changes.

When changes are made, the "Last Updated" date at the top of this document will be revised. For significant changes, we will notify you via:

  • In-platform notification upon next login
  • Email to the address registered in your account
  • A clear notice on the homepage of our website

It is your responsibility to review this page periodically. Your continued use of the 7qk platform after any amendments take effect will be deemed as your acceptance of those changes.

Update Notice: If you disagree with any changes to this Privacy Policy, you have the right to close your account and stop using our platform. Contact customer support for assistance with the account closure process.

10

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our privacy team is always ready to assist you.

You may contact us through the following channels:

  • Privacy Email: [email protected] — for all privacy inquiries and data rights requests
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the 7qk platform
  • Response Time: We are committed to responding to all privacy inquiries within 3–5 business days, and completing data rights requests within 30 business days.

We Care: Every privacy inquiry we receive is handled with utmost seriousness and full confidentiality. Your privacy is not merely a legal obligation to us — it is a promise we hold firmly to every 7qk user.

Why 7qk Is the Platform Most Trusted

Our privacy policy is more than a document — it reflects our genuine commitment to earning and keeping the trust of every user.

256-bit SSL Encryption

All your personal and financial data is protected with bank-grade encryption — no third party can intercept or read your information while it is in transit.

No Data Selling

7qk has never and will never sell your personal data to advertisers or any third party for commercial purposes. Your data belongs to you.

Full Control

You have full control over your data — from access, correction, and deletion to data portability. All requests can be made easily.

PDPA Compliance

Our platform operates in compliance with Malaysia's Personal Data Protection Act (PDPA) and internationally recognised data protection standards.

Responsible Data Storage

We only retain data for as long as necessary. Once the retention period expires, data is securely deleted using non-recoverable methods.

24/7 Privacy Support

Our dedicated team is ready to assist you with any privacy inquiries or requests at any time, day or night.

Join 7qk Today

Ready for the Experience Safe & Trusted?

Your privacy is assured. Your data is protected. It's time to enjoy the best entertainment on a platform that truly cares about you.

Safe & Trusted Encrypted Data PDPA Compliance 24/7 Support Millions of Users
Bahasa Melayu